Posted by dineon on July 17, 1998 at 09:25:02:
In Reply to: all inclusive price posted by wanda on March 16, 1998 at 18:06:33:
Adding a minimum of 15% gratuity to groups of 8 or more has become standard practice in the restaurant industry with the majority of restaurants. There is a reason we had to do this, too many times, one individual picks up the tab for the evening, assuming someone else will leave the gratuity. No one else does, assuming the host has taken care of it. Or, one of the guests will see someone leave $5 and think that's enough. Well, on $420 (in your case), $5 is not enough. Restaurant managers and owners were having a difficult time getting guesttenders to wait on large groups because of tipping practices. These guesttenders have to claim at least 8% of their total sales as tips for tax purposes. Individuals in a group have a "diminished responsibility" when it comes to tipping. Wanda, you're right though, that it is a shame we have to go to such policies. Many guests, such as you, are put off by these policies. Please don't take it out on that guesttender. This was basically an industry decision to protect and keep good staff. If you had a great time, you can always increase this tip. In our case, we add 15%. Industry standard for good service is now 20%. We do leave that 5% up to the guest to determine adequate service to great service. Thanks for a chance to explain.
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