|FRIDAY, JUNE 9
T100 8:30 am - 9:45 am
Meet the Masters:
Discovering Your Recipe for Success
The revolution in American dining over the last two decades has produced a dramatic number of quality restaurants across the country. But as many of today's leading multi-unit independent and chain operations set increasingly high standards for food, service and ambiance, it's harder to pinpoint just what makes your restaurant special. Listen in as industry leaders share how they leverage their individual strengths to grow their businesses and define their niche in the marketplace.
Panelists: Mario Batali, Chef/Owner, Pó, Babbo, Lupa Restaurants; Steve Hanson, President, B.R. Guest, Inc.; Dennis Max, President,
Unique Restaurant Concepts
Moderator: Carolyn O'Neil, Executive Producer and Senior Food & Travel Correspondent, CNN
10:45 am - 11:30 am
PRIVATE TRADE GRAND TASTING
T200 12:30 pm - 1:45 pm
Help Wanted: Hiring and Training Strategies
for Today's Labor Market
The skilled labor shortage facing restaurateurs today is forcing both independent operators and large multi-unit restaurants to adopt
increasingly progressive human resources strategies. Join operations and human resources expert Loret Carbone as she shares her insights
and proven creative tactics. Discover the tools you need to keep selection, training and motivation of your staff in tune with today's demands.
Speaker: Loret Carbone, Senior VP of Human Resources,
Left at Albuquerque
T300 3:30 pm - 4:45 pm
Online Operators: How "dot.coms"
Are Revolutionizing Your Restaurant
Many operators have already harnessed the power of the Internet to promote their restaurants online, but fewer understand the degree to
which the Web is revolutionizing the way we conduct our daily business. A host of dynamic new "dot.coms" is springing up, offering services
designed to streamline your business and increase profitability? from providing online reservations to centralizing purchasing needs. Learn
from our panel of Web masters how to best manage the new interactive technology that is impacting our business, today and far into the
Panelists: Derek Bromley, Co-founder, bevaccess.com; Marty Horn, CEO, foodgalaxy.com; Michael Klauber, Co-proprietor, Michael's Gourmet
Group; Paul Lightfoot, Co-founder & CEO, foodline.com
Moderator: Peter Elliot, Host, Bloomberg Executive Dining Guide
|SATURDAY, JUNE 10
T400 11:30 am - 12:45 pm
Wine Tasting 101: Teaching Your Staff to Pour Profits
Most restaurateurs would agree that building a successful wine program takes considerable time and expertise. But few operators teach the
basic tasting skills servers need to sell their wine list with comfort and ease. Learn a simple tasting methodology from our master sommelier that
demonstrates how improving your staff's tasting skills will turn your servers into a knowledgeable, confident team focused on pouring profits.
Speaker: Evan Goldstein, MS, Vice President, New Media and Public Relations, Seagram, Chateau and Estate Wines Co.
T500 3:00 pm - 3:45 pm
Private Tasting Notes:
The Grand Tasting Pavilion 2000
Get an insider's view of what to taste in the 2000 Grand Tasting Pavilion. Our panel of top wine experts will recommend this year's must-try
wines with restaurants and restaurant customers in mind. Hear insight into the current wine market?what customers are asking for and where to
Panelists: Andrea Immer, MS, Beverage Director, Starwood Resorts; Larry Stone, MS, Wine Director, Rubicon; Mark Tarbell, Chef/Owner, Bar
Mouche, Tarbell's; Madeline Triffon, MS, Wine Director, Unique Restaurant Group; Joshua Wesson, President, Best Cellars, Inc.
Moderator: Evan Goldstein, MS, Vice President, New Media and Public Relations, Seagram, Chateau and Estate Wines Co.
3:45 pm - 4:30 pm
PRIVATE TRADE GRAND TASTING